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FleetVision

What is FleetVision?

FleetVision is Herald’s secure, cloud-based platform that gives you real-time visibility and control over your entire print fleet — anytime, anywhere. It transforms managed print from reactive service to proactive strategy.

Why It Matters

FleetVision transforms print management from a reactive expense into a proactive strategy. Instead of responding to supply shortages, service disruptions, and manual meter reads, your team gains real-time visibility, automation, and actionable insights that reduce downtime, lower labor demands, and uncover cost-saving opportunities. With centralized control across all locations, FleetVision helps IT leaders improve efficiency, strengthen security, and make smarter, data-driven decisions about their print environment.

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Real-Time Fleet Visibility

Monitor all devices across multiple locations, track real-time status and supply levels, and eliminate unexpected downtime before it impacts your operations.

Automation That Reduces Labor

Benefit from automatic meter reads, automated supply alerts and ordering, and faster service response times to keep your operations running seamlessly.

Actionable Data & Analytics

Access interactive dashboards with fleet optimization insights that help you identify cost-saving opportunities and make smarter, data-driven decisions.

We Accomplish Our Goals By

Leveraging both hardware and software to deliver a more robust and efficient solution that will allow you and your team to focus on what drives your business.

Enterprise-Grade Security

At Herald, we know how important business equipment is—especially in education settings!

FleetVision is built on secure, cloud-based infrastructure that meets internationally recognized security standards, including ISO 27001 and SOC 2 compliance. These certifications mean your data is protected through rigorous security controls, continuous monitoring, and independent third-party audits. From encrypted data transmission to strict access management protocols, FleetVision is designed to align with modern IT requirements—giving organizations confidence that their print environment is secure, compliant, and professionally managed.

PrintReleaf Integration

Reforest as you print.

FleetVision integrates with PrintReleaf to track paper consumption and automatically reforest pages through certified global reforestation projects. Every page printed can be offset with verified tree planting, providing measurable environmental impact and transparent reporting. This integration helps organizations reduce their environmental footprint while supporting ESG initiatives and long-term sustainability goals — turning everyday printing into a responsible, climate-positive action.

Frequently Asked Questions

Why is the software being migrated? ⬇

The migration is taking place to boost overall performance and strengthen security by leveraging the latest technologies.

Will any of my data or settings be lost during the migration? ⬇

No, all essential data is securely handled by our Software Management Team. Nothing on your local devices will be affected or lost.

Is the new system more secure? ⬇

Yes. Enhanced security is a key reason for this migration. The updated system includes the latest security features and compliance standards, such as SOC 2 Type 2, ISO 27001 certification, and CSA STAR Level 2 attestation, ensuring your data remains protected.

How will I know when the migration is happening? ⬇

You’ll receive an email with a link to install the new software. The installation typically takes less than 5 minutes, and our support team will monitor incoming data during the process.

What should I do if I experience issues after the migration? ⬇

If something isn't working correctly, please contact our support team right away. We’re here to help resolve any issues that may come up during or after the migration. You can reach us at fleetvision@heraldoffice.com

How long does the migration take? ⬇

Installation takes around 5 minutes. Once installed, printer-related data is sent to our central portal for verification to ensure accuracy.

Will this migration affect my contract, supplies, or service? ⬇

No, your existing services with us will not be impacted. The goal is to make the transition seamless. Only in rare cases where the software isn’t installed in time could there be a delay in meters or supply fulfillment.

Is support available during and after the migration? ⬇

Absolutely. Our support team is available throughout the entire process. For assistance, please contact us at fleetvision@heraldoffice.com

Can I continue using the old version after the migration? ⬇

No. Once the migration is complete, the old version will no longer be supported. We recommend switching to the new version promptly to ensure optimal performance and security.

What if I experience issues after the migration – can I still use the software? ⬇

Yes. The previous version will remain functional during the transition period. However, we encourage you to contact support so we can ensure a successful and complete migration. Reach us at fleetvision@heraldoffice.com

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